Terms & Conditions

By using this site, you acknowledge & agree to these terms and conditions.

Legal capacity to transact

If you are under the age of eighteen (18) years you cannot place orders with Narissa Perks. By accepting these terms and conditions herewith you acknowledge that you are over the age of eighteen (18) years. If you are under the age of eighteen (18) years then your parent must consent to our Privacy Policy and our Terms of Conditions as listed below before purchasing any item from Narissa Perks.

Pricing

All prices displayed in our product pages are in Australian Dollars and include 10% GST. We reserve the right to change prices without notification for products displayed in our online store at any time. The prices payable for the goods shall be the price applicable on the date the goods are ordered. We will endeavour to display the most current prices but errors may occur.

Payment Methods & Processing

Narissa Perks uses the Shopify shopping cart system.

All shipping rates are calculated and presented to the user when shown total costs before payment.

Delivery

Narissa Perks uses Australia Post to deliver goods within Australia.  For international orders, we will find the best courier rate available to your country. When estimating the arrival of your goods please consider the following:

  • credit card authorisation and address verification must be received prior to processing
  • there will be no dispatch of goods over weekends and public holidays
  • the current lead time on items is 4 weeks as we only carry a small amount of stock and generally your items will be made to order.

Please also allow up to five business days for your order to be processed. If you require your goods urgently, please advise us in the comments section in our checkout process.

You will receive notification from us via email once your order has been shipped. If there are any unexpected delays with shipping we will notify you via email within 24 hours of receiving your order. We will at all times put every effort into sending out your goods as quickly as possible once they have been made and within a timely manner.

Order Information

At any time to request further details about your order or further detailed information regarding the delivery of your item or to change your contact details, please email us at narissaperks@bigpond.com.

Privacy Policy

We do not collect personal information when you visit our site unless you place an order.  To protect your privacy, the personal details provided by you to Narissa Perks in relation to your purchase will not be used or given to any third party for any purpose other than to ensure the safe arrival of your purchased goods, or to provide you with updates regarding Narissa Perks.

When you place an order you will be asked for the following personal information:

  • your name
  • your contact details
  • your email address
  • your billing address and shipping address
  • your payment details.

The information you share and only the necessary information required is provided to those third parties who are involved in the processing of your order - for example, the financial institution that issued your credit card and the shipping carrier that delivers your order.  We do not rent or barter any identifiable information to any third party.  When you submit feedback or questions via email or contact us for further information about our goods or our website, we will request your name and email address.  We use this information solely to respond to your inquiries.

As the Australian Federal Government introduces new privacy legislation, Narissa Perks' Privacy Policy will be reviewed and updated as appropriate.